![]() ![]() Right-click on the icon for your printer, then click See what's printing.In the Run box, type control printers and click OK.Hold the Windows key on the keyboard and type the letter R.If you are using a Windows PC, is the Use Printer Offline option enabled? To check, follow this procedure.You may need to power cycle the printer and wireless router.The higher the percentage, the stronger the signal. To check signal strength, print out the network settings. ![]() Move the printer closer to the access point (or wireless router). Is the printer's signal strength low due to its distance from the access point (or wireless router)?.Make sure that it matches the name of the network your computer is connected to. To verify this, print out the network settings and check the listing for the SSID. Are the printer and the computer connected to the same network?.Then, use the power button to turn it on. If not, make sure that the printer is plugged in. Is the printer plugged in and powered on?.If you attempt to print and you see a message telling you that the printer is offline, here are some things to check.
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